Privacy Policy & Terms of Service

1. Information We Collect

1.1 Text Content

• Selected Text: When you use our browser extension or web interface, we collect the text you select for analysis.
• Analysis Results: We store the improved text and suggestions generated by our AI service.
• Review Types: We track the type of analysis requested (grammar, style, professional, etc.).

1.2 Technical Information

• Device Information: Browser type, operating system, device identifiers, and extension version.
• Usage Data: Request timestamps, frequency of use, success/failure status of requests.
• Session Data: Client tokens, session duration, and activity patterns.

1.3 Account Information (When Available)

• Contact Information: Email address, first and last name.
• Authentication Data: Encrypted password hashes, login timestamps.
• Preferences: Analysis settings and user preferences.

1.4 Browser Extension Data

• Website Interaction: Text selections from web pages you visit.
• Extension Settings: Configuration and preference data stored locally.

2. How We Use Your Information

2.1 Primary Services

• Analyze and improve your selected text using AI technology
• Provide grammar, style, and clarity suggestions
• Maintain analysis history for your reference
• Deliver personalized text improvement recommendations

2.2 Service Improvement

• Improve the accuracy and quality of our AI analysis
• Develop new features and analysis types
• Optimize performance and user experience
• Conduct research and analytics on usage patterns

2.3 Security and Compliance

• Authenticate users and prevent unauthorized access
• Monitor for abuse, fraud, and security threats
• Comply with legal obligations and law enforcement requests
• Enforce our Terms of Service

3. Third-Party Services

3.1 Azure OpenAI

We use Microsoft Azure OpenAI services to analyze and improve your text. When you submit text for analysis:

• Your text is securely transmitted to Azure OpenAI for processing
• Microsoft may temporarily process your text according to their data processing agreement
• We do not train custom models on your data
• Azure OpenAI does not retain your text after processing

For more information, see Microsoft Azure Privacy Statement.

3.2 Data Processing Agreement

We have established data processing agreements with our third-party providers to ensure your data is handled in compliance with applicable privacy laws.

4. Data Retention and Deletion

4.1 Retention Periods

• Text Analysis Data: Stored for up to 30 days for service improvement, then automatically deleted
• Account Information: Retained while your account is active and for 30 days after account deletion
• Usage Analytics: Aggregated, anonymized data may be retained for up to 2 years
• Security Logs: Retained for up to 1 year for security and compliance purposes

4.2 Deletion Rights

You can request deletion of your data at any time by contacting us. We will delete your data within 30 days of your request, except where retention is required by law.

5. Your Rights and Choices

5.1 Data Subject Rights (GDPR)

If you are located in the European Union, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests

5.2 California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how we use it
• Delete your personal information
• Opt-out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

5.3 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the Contact section below.

6. Security Measures

We implement comprehensive security measures to protect your data:

• Encryption: Data in transit and at rest is encrypted using industry-standard protocols
• Access Controls: Strict authentication and authorization controls
• Monitoring: Continuous monitoring for security threats and unauthorized access
• Regular Audits: Regular security assessments and vulnerability testing
• Incident Response: Established procedures for security incident response

7. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place:

• Data processing agreements with adequate protection clauses
• Compliance with applicable data transfer regulations
• Regular assessment of transfer mechanisms

1. Service Description

1.1 Chisl Platform

Chisl is an AI-powered text analysis platform that provides:

• Text improvement suggestions and analysis
• Grammar, style, and clarity recommendations
• Browser extension for seamless text selection
• Web-based interface for text analysis

1.2 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. Services may be temporarily unavailable for maintenance, updates, or technical issues.

1.3 Age Requirements

You must be at least 13 years old to use Chisl. Users under 18 must have parental consent.

2. Acceptable Use Policy

2.1 Permitted Uses

You may use Chisl for:

• Personal text improvement and analysis
• Professional writing assistance
• Educational and research purposes
• Commercial content creation (subject to usage limits)

2.2 Prohibited Uses

You may not use Chisl for:

• Generating harmful, offensive, or illegal content
• Circumventing rate limits or security measures
• Reverse engineering or copying our technology
• Spamming or automated abuse of our services
• Violating third-party intellectual property rights
• Processing confidential or sensitive personal information without proper authorization

2.3 Rate Limits

We implement fair usage policies and rate limits to ensure service quality for all users. Excessive usage may result in temporary restrictions.

3. Content and Intellectual Property

3.1 Your Content

• You retain ownership of any text you submit to Chisl
• You grant us a limited license to process your text for analysis purposes
• You are responsible for ensuring you have rights to any content you submit

3.2 Generated Content

• AI-generated suggestions and improvements are provided for your use
• You are responsible for reviewing and validating all AI-generated content
• We do not claim ownership of AI-generated content based on your input

3.3 Our Intellectual Property

• Chisl platform, software, and technology remain our property
• You may not copy, modify, or distribute our proprietary technology
• Our trademarks and branding elements are protected intellectual property

4. Disclaimers and Limitations of Liability

4.1 AI Content Disclaimer

Important: Chisl uses artificial intelligence to analyze and suggest improvements to text. Please note:

• AI-generated suggestions may not always be accurate or appropriate
• You must review and validate all AI-generated content before use
• We are not responsible for the accuracy, quality, or appropriateness of AI suggestions
• AI responses may occasionally be biased, incorrect, or inappropriate

4.2 Service Disclaimer

Chisl is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

4.3 Limitation of Liability

To the maximum extent permitted by law, our total liability for any claims arising from your use of Chisl shall not exceed the amount you paid for our services in the preceding 12 months.

4.4 Third-Party Services

We are not responsible for the availability, content, or practices of third-party services integrated with our platform.

5. Termination

5.1 Termination by You

You may terminate your use of Chisl at any time by discontinuing use of our services and, if applicable, deleting your account.

5.2 Termination by Us

We may suspend or terminate your access to Chisl if:

• You violate these Terms of Service
• You engage in prohibited activities
• Your usage negatively impacts our service quality
• We are required to do so by law

5.3 Effect of Termination

Upon termination, your right to use Chisl ceases immediately. We will delete your personal data in accordance with our Privacy Policy.

6. Governing Law and Dispute Resolution

6.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

6.2 Dispute Resolution

Any disputes arising from these Terms or your use of Chisl shall be resolved through:

1. Good faith negotiation between the parties
2. Mediation, if negotiation fails
3. Binding arbitration or court proceedings in [Your Jurisdiction]

6.3 Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

• Posting updates on our website
• Sending email notifications (if you have an account)
• Displaying notices in our browser extension

Continued use of Chisl after changes constitutes acceptance of the updated Terms.